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Insurance Advisory Service
  • Home
  • Our services
    • Our Client Journey
    • Personal Insurance
      • Income Protection Insurance
      • Life Insurance
      • Total and Permanent Disability insurance
      • Trauma Insurance
      • Health and Wellness
      • Home and Contents Insurance
      • Motor Insurance
      • Landlord Insurance
    • Business Insurance
      • Business Expenses
      • Business Interruption
      • Business Package
      • Business Property
      • Buy Sell Agreements
      • Commercial Vehicle
      • Cyber Protection
      • Group Income Protection
      • Key Person
      • Management Liability
      • Marine Transit
      • Professional Indemnity
      • Public Liability
    • Financial Advice
      • Estate Planning
      • Investments
      • Financial Planning
    • Superannuation
      • Retirement Planning
      • Self Managed Super Funds (SMSF)
      • Wealth Accumulation
  • Resources
    • Videos
    • EOFY
    • E-Books
  • News & views
  • About IAS
    • The IAS approach
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      • Investment Philosophy
      • Fee Philosophy
      • Values
    • Our People
    • The IAS CVP
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      • Trauma Insurance Case Study
      • Business Property Insurance Case Study
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      • Business Property Insurance Case Study II
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(02) 8268 2900

Business Property Insurance II

"IAS was professional, efficient, and supportive throughout the entire process. Their dedication and expertise made everything smooth and stress-free. I appreciate Teresa’s hard work and service. Thank you."

At IAS, we fight for our clients to get the payouts they deserve. When an insurer tried to settle for less, we stepped in—securing an extra $20,000 to help our client rebuild their business. Here’s how we made it happen.

When Sarah’s* laser clinic suffered a devastating fire, the financial impact was overwhelming. The business had Business Property coverage of $178,000, but the estimated cost to replace the damaged equipment—including her essential laser machines—totalled $196,659. With a shortfall of nearly $20,000, Sarah was faced with the difficult reality of covering the extra costs herself.

Going above and beyond

At first, the insurer indicated they would only pay out the sum insured, leaving Sarah with a large financial gap. However, Teresa’s expertise led her to a crucial policy detail: a limit of liability clause allowing for an extension of coverage up to 120%, increasing the potential payout to $213,600.

Understanding the importance of this clause, Teresa immediately took action, advocating for Sarah's full entitlement. The insurer was initially hesitant, but Teresa wasn’t willing to back down. Through persistent negotiations and a deep understanding of policy terms, she successfully secured the full $196,659 payout—nearly $20,000 more than originally offered.

Getting the business back on track

With the additional funds, Sarah was able to replace her laser machines and restore her business without additional financial strain. More than just numbers, this case highlights the value of having an experienced insurance broker who understands policy intricacies and fights for the best possible outcome.

* Client’s names have been changed to protect confidentiality.

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ABOUT US

Founded and operated by the Brassett family for over four decades, Insurance Advisory Service (IAS) is a women-led advisory service specialising in bespoke financial and insurance solutions.

At IAS, our mission transcends numbers – it’s about helping you achieve your goals and protect your legacy. Our clients are businesses, families and individuals – all with their own unique goals and aspirations; we tailor our strategies and holistic advice accordingly. Together, we help you navigate the path to financial well-being and peace of mind.

AFSL Name: Insurance Advisory Service (NSW) Pty Ltd
AFSL Number: 234624

CONTACT US

Street Address
Level 2, 273 Alfred Street
North Sydney, NSW 2060
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PO Box 1073
North Sydney, NSW 2059
Call: (02) 8268 2900

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